Last updated: 2026
At HearthandHub, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect, how we use it, and the choices you have when using our website.
We aim to make this policy clear and easy to understand, especially for older adults and caregivers who may be new to online privacy topics.
1. Who We Are
HearthandHub is an independent website providing guides, resources, and product recommendations to support safe, confident, independent living for older adults in the UK.
Our website address is: https://www.hearthandhub.com
2. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
This may include:
• Your name and email address (if you contact us)
• Comments you leave on the website
• Information submitted through forms (e.g., newsletter sign‑ups)
b) Information Collected Automatically
Like most websites, we use standard tools to collect:
• IP address
• Browser type
• Pages visited
• Time spent on the site
• Device type (mobile, tablet, desktop)
This helps us understand how visitors use the site so we can improve it.
c) Cookies & Tracking Technologies
We use cookies to:
• Improve website performance
• Analyse traffic
• Remember your preferences
• Support affiliate links
You can disable cookies at any time through your browser settings.
3. How We Use Your Information
We use your information to:
• Respond to messages or enquiries
• Improve website content and user experience
• Analyse traffic and performance
• Send newsletters (only if you opt in)
• Support affiliate tracking (see Affiliate Disclosure)
We do not sell or rent your personal information to third parties.
4. Affiliate Links
Some pages on Hearth & Hub contain affiliate links. When you click one of these links, a cookie may be used to track your visit so the retailer can credit us with a small commission if you make a purchase.
This does not affect the price you pay.
For more details, please read our Affiliate Disclosure page.
5. Third‑Party Services
We may use trusted third‑party services to operate the website, including:
• Analytics tools (e.g., Google Analytics)
• Email newsletter services
• Affiliate networks
• Security and performance tools
These services may collect data in line with their own privacy policies.
We only work with reputable providers who follow strong data‑protection standards.
6. Comments
When visitors leave comments on the site, we collect:
• The data shown in the comment form
• The visitor’s IP address
• Browser user‑agent information (to help detect spam)
An anonymised string created from your email address may be sent to the Gravatar service to check if you use it.
7. How We Protect Your Data
We take data protection seriously and use:
• Secure hosting
• SSL encryption
• Regular security updates
• Limited access to personal data
While no website can guarantee 100% security, we take all reasonable steps to protect your information.
8. Your Rights
Under UK data‑protection law, you have the right to:
• Request access to your personal data
• Ask for corrections to inaccurate information
• Request deletion of your data
• Withdraw consent (e.g., unsubscribe from emails)
• Object to certain types of data processing
To make a request, contact us at: support@hearthandhub.com
9. Data Retention
We keep personal information only for as long as necessary to:
• Respond to enquiries
• Maintain website functionality
• Meet legal or administrative requirements
You can request deletion of your data at any time.
10. External Links
HearthandHub contains links to external websites. We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Hearth & Hub is intended for adults and caregivers. We do not knowingly collect personal information from children under 16.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@hearthandhub.com Website: https://www.hearthandhub.com
We’re always happy to help.
